Your order will be shipped via Canada Post. Once shipped, orders are generally received in 7 - 10 business days. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, BÖ by MANSOURI cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. At this time we are unable to ship to P.O. Boxes. We do not offer overnight delivery.
We ship our products using Canada Post. Please allow two weeks for delivery of international orders. Please understand that some international shipments may be subject to duties/tariffs. Additional costs associated with customs duties/tariffs are the responsibility of the purchasers and are not included in the price of shipping.
As the manufacturer of BÖ by MANSOURI collection of wooden bow ties, we are pleased to offer our customers a satisfaction guarantee. If you are not pleased with your purchase, you will have 7-days after receiving to take advantage of the return policy. Kindly get in contact with us and we can send you our return address. Please note that a 15% restocking fee will be applied to your refund. In addition, you as the customer are responsible for shipping costs associated in order to get the product(s) back to our facility.
We are unable to offer refunds on unused gift card balances.