We stand behind our product line 100%. Warranty claims will cover the following; broken bow ties, ripped leather straps, and/or broken hardware. In the case that you have an inquiry for a warranty issue, please contact us as soon as you can and we would be happy to accommodate you with a replacement should your inquiry meet the warranty guidelines. All our products come with a one-year standard warranty. In the case of approved warranty replacement, kindly ship us the old unit and submit your shipping receipt. The amount of the shipping will be credited back to you as well as a new unit shipped to you at no charge.